> ## Documentation Index
> Fetch the complete documentation index at: https://docs.holace.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Portal Overview

> Where firm admins manage users, billing, branding, and integrations — and where super admins manage the platform.

The Admin portal is a separate area of HoLaCe where the firm-level controls live. Most attorneys and paralegals never need to open it. If you're a `FIRM_ADMIN`, you'll spend time here whenever you onboard a new teammate, review billing, or change how HoLaCe looks for your firm. If you're a `SUPER_ADMIN` (HoLaCe staff), you have an even broader admin surface that spans every firm on the platform.

\[Screenshot: Admin portal landing page with the left-hand admin sidebar visible]

## Who can access it

| Role                                                      | Can open the Admin portal? | What they see                                                                      |
| --------------------------------------------------------- | -------------------------- | ---------------------------------------------------------------------------------- |
| `SUPER_ADMIN`                                             | Yes                        | Full platform admin — every firm, billing, services catalog, queues, system health |
| `FIRM_ADMIN`                                              | Yes                        | Firm-scoped admin — their organization's users, branding, billing, settings        |
| `ATTORNEY`, `PARALEGAL`, `SERVICE_PROVIDER`, `CONTRACTOR` | No                         | The portal is hidden from the sidebar                                              |

If you don't see the **Admin** entry in your sidebar, your account doesn't have admin permissions. Ask your firm admin to upgrade your role on the [Users & Roles](/admin-cross-cutting/admin-portal/users-roles) page.

## What lives here

The admin portal groups firm-management tasks into a few sections:

<CardGroup cols={2}>
  <Card title="Users & Roles" icon="users-gear" href="/admin-cross-cutting/admin-portal/users-roles">
    Add teammates, assign roles, deactivate accounts, trigger password resets.
  </Card>

  <Card title="Billing" icon="credit-card" href="/admin-cross-cutting/admin-portal/billing">
    Pay-per-use rates, monthly statement, document pricing config, CSV export.
  </Card>

  <Card title="Branding" icon="palette" href="/admin-cross-cutting/settings/organization">
    Firm name, logo, colors, letterhead, demand-letter signature blocks.
  </Card>

  <Card title="Integrations" icon="plug" href="/admin-cross-cutting/settings/integrations">
    Stripe, DocuSeal, Resend email — turn on what you need.
  </Card>
</CardGroup>

The super-admin-only sections — Firms, Service Catalog, Queues, Health, Knowledge Base, Templates — are documented separately in the platform-operator guide. Firm admins won't see these in their sidebar.

## How admin work fits into the rest of HoLaCe

Admin work is **infrastructure**: you set things up once and revisit only when something changes (a new hire, a price change, an integration to enable). The day-to-day case-management work happens in the dashboard, not here.

A useful mental model:

* **Admin portal** — *who* can use HoLaCe, *how* it looks, *what* it costs.
* **Dashboard** — *the work itself* (pipeline, journeys, demand letters, settlements).
* **Settings** ([organization](/admin-cross-cutting/settings/organization), [user profile](/admin-cross-cutting/settings/user-profile)) — preferences that don't need the full admin portal.

<Note>
  Need to change your own personal preferences (name, email, theme, avatar)?
  That lives in [Settings → User Profile](/admin-cross-cutting/settings/user-profile),
  not the admin portal.
</Note>

## Getting in and out

Click **Admin** in the left sidebar to enter the portal. The sidebar swaps to the admin navigation while you're in there. Click **Back to Dashboard** at the top of the admin sidebar (or any link out to a dashboard URL) to return to your normal case-management view.