> ## Documentation Index
> Fetch the complete documentation index at: https://docs.holace.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Uploading Documents

> Upload from the journey Documents tab, supported file types, and size limits.

Every journey in HoLaCe has a **Documents tab** where every file related to that matter — intake docs, medical records, photos, correspondence, court filings — lives in one place. Uploading is intentionally simple: drag a file in, pick what kind of document it is, and HoLaCe slots it into the right [folder](/admin-cross-cutting/documents/folders) automatically.

\[Screenshot: Documents tab with a file being dragged into the upload zone]

## How to upload

1. Open the journey you want to attach documents to.
2. Click the **Documents** tab.
3. Click **Upload Document** (top-right) or drag a file directly onto the page.
4. In the upload dialog:
   * Pick a **document type** (Medical Record, Demand Letter, Court Filing, Photo, etc.) — this drives the folder it lands in.
   * Optionally add **tags** for cross-cutting filters (see [Tagging](/admin-cross-cutting/documents/tagging)).
   * Optionally add a brief description.
5. Click **Upload**.

The file is uploaded, scanned, and slotted into the correct folder. You'll see it appear immediately in the document list.

## Bulk upload

Drop multiple files into the upload zone at once — HoLaCe queues them and uploads in parallel. You'll be prompted once for the document type and tags, applied to all files in the batch. Useful when scanning a stack of medical records or a bundle of intake docs.

## Supported file types

| Category       | Extensions                                |
| -------------- | ----------------------------------------- |
| PDFs           | `.pdf`                                    |
| Images         | `.jpg`, `.jpeg`, `.png`, `.heic`, `.webp` |
| Word documents | `.doc`, `.docx`                           |
| Plain text     | `.txt`, `.rtf`                            |
| Spreadsheets   | `.xls`, `.xlsx`, `.csv`                   |
| Email exports  | `.eml`, `.msg`                            |

PDFs and images render inline in the [Preview Modal](/admin-cross-cutting/documents/preview-modal). Other file types show a "download to view" fallback.

## File size limits

* **Single file:** 100 MB
* **Bulk upload batch:** 500 MB total per batch

If you hit the limit on a giant medical record PDF, split it into chronology / billing / imaging halves before uploading — that's also a better organization pattern long-term.

## What happens after upload

* The file is stored in your firm's secure document store (encrypted at rest).
* A `DOCUMENT_UPLOADED` activity is added to the journey's activity feed.
* If notifications are configured, the assigned attorney/paralegal gets a [Document Uploaded notification](/admin-cross-cutting/notifications).
* For document types HoLaCe knows how to process (medical records, bills), AI extraction kicks off in the background — you'll see extraction results appear on the relevant journey tabs (Medical Records, Bills, Chronology) within a minute or two.

<Note>
  Document tabs on a Journey: [Case Management → Journey Tabs → Documents](/case-management/journey-tabs/documents)
</Note>