> ## Documentation Index
> Fetch the complete documentation index at: https://docs.holace.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Investigations Tab

> The on-Journey view of investigation requests and submitted forms — overview only; deep dive in the Service Provider & Contractor Portals section.

The **Investigations** tab on a Journey shows every investigation tied to this case — both the requests your firm has sent out and the completed reports that have come back. It's where attorneys and paralegals review field-investigator findings before they roll into the demand.

\[Screenshot: Investigations tab showing a list of submitted investigations at the top with status badges, and pending requests beneath]

## Two sections

The tab is split into:

<Columns cols={2}>
  <Card title="Submitted Investigations">
    Reports that the field investigator (e.g., Innate Fox) has filled out and submitted. Each entry shows the property address, submitter, date, count of violations and photos, and a status badge: **Pending Review**, **Approved**, or **Needs Revision**.
  </Card>

  <Card title="Investigation Requests">
    Requests your firm has sent out that haven't been completed yet — pending assignment, in-progress, or assigned to a contractor. Each entry shows status, requested-by, contractor (if assigned), and any preferred date.
  </Card>
</Columns>

## What you can do here

* **Request a new investigation** — opens a modal where you confirm the property, tenant info, and special instructions
* **Review a submitted investigation** — opens a full review modal where you walk through violations, photos, and findings, then approve or send back for revision
* **Generate a demand letter from an approved investigation** — turns the report into a draft demand letter
* **View an existing demand letter** — once a letter has been generated from this Journey, the link surfaces here

## How investigations relate to the Services tab

Investigations are one **type** of service — the Services tab on the Journey shows all parallel services running on this case (Investigation, Expert Witness, etc.) at a higher level. The Investigations tab specifically zooms into investigation services and is the place to do the review/approval work.

## Where to go next

<Note>
  Deep dive: [Service Provider & Contractor Portals → Investigation Workflow](/portals/firm-side/requesting-investigations) covers the full investigation lifecycle — request creation, contractor assignment, field submission, attorney review, demand-letter generation, and partner billing.
</Note>