> ## Documentation Index
> Fetch the complete documentation index at: https://docs.holace.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Login & First Sign-In

> How to sign in to HoLaCe with a magic link, and what to do if you run into trouble.

HoLaCe uses **magic-link authentication** — there's no password to remember. You enter your email, we send you a link, you click it, and you're in. Sessions last about 30 days on a trusted device.

## Sign in for the first time

\[Screenshot: holace.io marketing home page with the "Sign In" link highlighted in the top-right nav]

<Steps>
  <Step title="Go to holace.io">
    Open [holace.io](https://holace.io) in your browser. Click **Sign In** in the top-right corner.
  </Step>

  <Step title="Enter your work email">
    Use the email address your firm admin invited. If you don't know which email was used, ask your firm admin before guessing — magic links are delivered to exactly the address you type.

    \[Screenshot: Sign-in form with the email field focused]
  </Step>

  <Step title="Check your inbox">
    You'll get an email from HoLaCe within about 30 seconds. Subject line is something like **"Your HoLaCe sign-in link"**. If it doesn't arrive in 2 minutes, check spam — once you whitelist the sender, future links land in your primary inbox.
  </Step>

  <Step title="Click the link">
    The link signs you in directly. You don't need to copy a code or paste anything. The link is single-use and expires in 15 minutes.
  </Step>

  <Step title="Land on your dashboard">
    First-time users see a brief role-specific dashboard tour. From here, head to the [Dashboard Tour](/getting-started/dashboard-tour) for a guided walk-through.
  </Step>
</Steps>

## Returning users

If you've signed in from this browser before, HoLaCe remembers your session. You'll go straight from `holace.io/sign-in` to your dashboard — no email round-trip needed — until your session expires (about 30 days idle).

If you're on a new browser, new device, or after a long break, you'll go through the magic-link flow again.

## When the link expires

Magic links are single-use and short-lived (15 minutes). If you click an expired or already-used link, HoLaCe shows a "Link expired" page with a **Send a new link** button. Click it, check your email, and try again — no harm done.

\[Screenshot: "Link expired" screen with the Send a new link button highlighted]

## I never got an invite

HoLaCe accounts are firm-scoped. You can only sign in with an email address that has been invited by a firm admin (or your firm's super admin during initial setup).

If you try to sign in with an email that hasn't been invited, you'll see a generic "We sent you a link if your account exists" message — but no link will arrive. Ask your firm admin to send you an invite.

## Trouble?

| Symptom                         | Try this                                                                          |
| ------------------------------- | --------------------------------------------------------------------------------- |
| Email never arrives             | Check spam, then ask your admin to confirm your email is on the firm's user list  |
| Link says "expired"             | Click **Send a new link** and use the latest email                                |
| Wrong firm shows up after login | You may have been invited to multiple firms — sign out, then sign back in to pick |
| Browser stuck on sign-in screen | Clear cookies for `holace.io`, then try again                                     |

If none of those help, your firm admin can reset your account from **Admin → Users**. For platform-level outages, contact HoLaCe support from your firm admin's account using the **Bug Report** button in the sidebar.