Sign in for the first time
[Screenshot: holace.io marketing home page with the “Sign In” link highlighted in the top-right nav]1
Go to holace.io
Open holace.io in your browser. Click Sign In in the top-right corner.
2
Enter your work email
Use the email address your firm admin invited. If you don’t know which email was used, ask your firm admin before guessing — magic links are delivered to exactly the address you type.[Screenshot: Sign-in form with the email field focused]
3
Check your inbox
You’ll get an email from HoLaCe within about 30 seconds. Subject line is something like “Your HoLaCe sign-in link”. If it doesn’t arrive in 2 minutes, check spam — once you whitelist the sender, future links land in your primary inbox.
4
Click the link
The link signs you in directly. You don’t need to copy a code or paste anything. The link is single-use and expires in 15 minutes.
5
Land on your dashboard
First-time users see a brief role-specific dashboard tour. From here, head to the Dashboard Tour for a guided walk-through.
Returning users
If you’ve signed in from this browser before, HoLaCe remembers your session. You’ll go straight fromholace.io/sign-in to your dashboard — no email round-trip needed — until your session expires (about 30 days idle).
If you’re on a new browser, new device, or after a long break, you’ll go through the magic-link flow again.
When the link expires
Magic links are single-use and short-lived (15 minutes). If you click an expired or already-used link, HoLaCe shows a “Link expired” page with a Send a new link button. Click it, check your email, and try again — no harm done. [Screenshot: “Link expired” screen with the Send a new link button highlighted]I never got an invite
HoLaCe accounts are firm-scoped. You can only sign in with an email address that has been invited by a firm admin (or your firm’s super admin during initial setup). If you try to sign in with an email that hasn’t been invited, you’ll see a generic “We sent you a link if your account exists” message — but no link will arrive. Ask your firm admin to send you an invite.Trouble?
If none of those help, your firm admin can reset your account from Admin → Users. For platform-level outages, contact HoLaCe support from your firm admin’s account using the Bug Report button in the sidebar.
