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Documentation Index

Fetch the complete documentation index at: https://docs.holace.io/llms.txt

Use this file to discover all available pages before exploring further.

The Demand Letters tab is the per-Journey index of every demand letter your firm has drafted, edited, or sent on this case. It’s a separate tab from Demand — that tab holds the demand amount; this tab holds the documents. [Screenshot: Demand Letters tab showing the Current Demand card at the top and a list of two prior letter cards beneath, one with a SENT badge and one with a DRAFT badge]

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What’s on the tab

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Current Demand card

A read-only summary at the top showing the canonical demand figure pulled from the Demand tab. If a number is set, it’s displayed and the button reads Edit on Demand Tab. If no number is set yet, the button reads Set on Demand Tab. This card exists to remind you that the demand amount is the single source of truth — letters read from it, you don’t enter it here.

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Demand Letters list

Below the Current Demand card, every letter generated for this Journey appears as a row. Each row shows:
  • Title — the letter’s working name (or “Untitled Demand Letter”)
  • Created date — when the draft was first generated
  • Status badge — DRAFT, READY, or SENT
  • Source investigation — when a letter was generated from an approved investigation, the property address shows here
Click any row to open the letter in the editor.

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Generating a new letter

The Create New button (top-right of the list) opens the demand letter creation flow. The flow asks you to pick a template (Standard PI Demand, Premises Liability, UM/UIM, etc.), then runs the AI generator — which pulls the demand amount, medical chronology, damages totals, and liability facts from the Journey.
Workflow deep-dive: Medical, Damages & Settlement → Demand Letters covers the AI generation step-by-step, template selection, the pre-generation validation modal, and the editor’s split-view interface.

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Statuses, in order

StatusMeaning
DRAFTGenerated; still being edited.
READYReviewed and approved internally; not yet sent to the carrier.
SENTDelivered to the adjuster. The send date anchors the negotiation timeline.
Once a letter hits SENT, the Settlement tab’s negotiation log opens for round-by-round offers and counters.

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Where to go next

Demand Tab

The demand amount — the single point of entry every letter reads from.

Investigations Tab

Approved investigations can generate a demand letter directly into this list.