Skip to main content
Once the property walk is done and every category has been saved, the contractor’s last action is to submit the report. From that point forward the firm drives the workflow. [Screenshot: Bottom of the mobile investigation form on a phone, showing the “Submit Report” button highlighted]

​
Before you submit

A quick mental checklist:
  • Every relevant category has at least one violation checked or a clear “no issues observed” note.
  • Photos are tagged to the right category — re-tap a photo to change its category if it slipped into the wrong bucket.
  • The Urgent action required? flag is checked if you found anything that warrants immediate firm attention (e.g. active gas leak, unsafe railings on an occupied unit).
  • Additional notes captures any narrative that didn’t fit a specific category.
You don’t need to fill every category. Categories with no findings are left blank, and the report renders accordingly.

​
Submitting

Tap Submit Report. HoLaCe:
  1. Validates the form (basic completeness checks).
  2. Persists any unsaved sections.
  3. Flips the request status from IN_PROGRESS to PENDING_REVIEW.
  4. Notifies the requesting firm and the SP admin.
You’ll see a confirmation toast and the form becomes read-only on your end. Your dashboard’s action button on that card changes from Continue Form to View Submission.

​
What the firm sees

The firm-side attorney now sees the submitted report on the journey’s Investigations tab. They can:
  • Approve — the report becomes final and is wired into the demand-letter pipeline.
  • Request revisions — sends the report back to you with comments.
For the firm-side perspective, see Reviewing Investigation Results.

​
If revisions are requested

If the firm sends the report back, your dashboard card flips to status IN_PROGRESS again, the form is re-opened for editing, and a banner shows the revision notes. Address each note, save the affected categories, and tap Submit Report a second time.
Revisions are tracked. The status history (InvestigationRequestStatusUpdate) preserves who flipped status when, so the firm can show the full chain in court if needed.

​
After approval

Once the firm approves, status moves to COMPLETED. The card stays on your dashboard under the Completed stat so you can pull up the submission later — useful when you’re called as a witness six months on and want to review what you saw. You can’t edit a completed investigation. If the firm later needs supplemental info, they typically open a new request that references the original.